Thank you for shopping with us... and being a loyal customer.
Please be patient with us while we make some changes.
The sales tax charged depends on where the order is shipped. You will be able to view the sales tax included in your order before you confirm your order.
Our goal is to process and ship your order within 2-5 business days of receipt. Packages will not arrive over the weekend, so please take this into consideration when you select shipment type. For items that are not yet at our warehouse, please allow 6-12 weeks for the item to be processed and shipped. A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order.
Shipping charges vary depending on the size of your order and the ZIP Code to which you will be shipping your order. Oversized or special delivery items are subject to a delivery charge in lieu of the above standard shipping rates. These additional fees may not be eligible for any combined, reduced or free shipping offer.
Clos-ette Too ships most orders via FedEx. Clos-ette Too will not ship to U.S. P.O. Boxes.
Step 1: After you place your order with us, you will receive a confirmation email that we have received your order. If an item is on back order, we will notify you via email and confirm when you can expect to receive it. We will also charge your credit card to hold your place in the cue until the item is in stock and ships.
Step 2: You will receive another email from us when your order ships with the tracking information for that order. Please save this information in order to track your order at http://www.fedex.com/us/. If you need additional information, please use our contact form or call our customer service team at 212-337-9771.
We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order.
We stand behind the quality of our products and trust that you will absolutely love them. If, however, you are not satisfied with your selections for any reason, we will gladly issue a refund for the value of the merchandise within 14 days of purchase. Please see details of our policy below:
If for any reason you do not absolutely love your selections, we will gladly issue a refund for the value of the merchandise within 30 days of purchase with our return policy outlined below:
Please contact us at firstname.lastname@example.org to discuss a possible exchange for a different color or product. Exchanges are handled on a case-by-case basis.
We do not accept:
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We reserve the right to cancel or modify a promotion, discount or coupon at any time without notification. There are no adjustments given on previous purchases if a promotion becomes active after a purchase. Unless otherwise stated in writing on a specific promotion, there is a limit of 1 (one) coupon per customer per transaction. Discounts cannot be combined with other promotions, free product, coupons or giveaways. Raffle or giveaway items have no cash value and are not available for exchange.